Our core values

Instant On IT was founded in 2004 with a set of values that today continue to bind our team together and form the basis of how we work with our clients.

Dedication

Our dedication to an outstanding client experience remains our number one business driver. We genuinely want to help you create an IT environment that makes working straightforward and offers you the best value. We take proactive ownership of IT but we also take personal responsibility if something is not quite right.

“Not only are Instant On IT experts in their field, there is a definite sense that they really care about the service they deliver. Their team go above and beyond to make sure that IT fully supports our business.”

Senior Clerk, leading London chambers
Dedication

Quality

Quality is something we never compromise on… from the smart people we employ to the sound advice we give and the solutions we craft, implement and maintain.

“We particularly like Instant On IT’s client-centric approach, including their ability to offer independent, strategic and security-conscious guidance tailored to our business.”

CFO, FTSE listed Investment fund
Quality

Flexibility

Your business is unique. We recognise that it’s not a case of ‘one size fits all’ which is why we believe a degree of flexibility is a ‘must’.

“We have been with Instant On IT for over 13 years now and, as we’ve grown, they’ve adapted to our changing needs. They’re also a nice bunch of people and that matters! I’d highly recommend them!”

Co-Founder, Public Relations firm
Flexibility

Integrity

We act with integrity. Our clients can expect a consistent experience from our team, independent guidance that can be trusted. We wouldn’t have it any other way. We share our thoughts with honesty to avoid any ‘big revelations’ at a later date.

“We chose Instant On IT to be our IT partner because of their focus on service excellence in all that they do. Transitioning to Instant On IT was straightforward and we now work with a great team who we trust implicitly.”

Chambers Director, world renowned set
Integrity